Manager as a Change Agent - 956 Words

MANAGER IS A CHANGE AGENT The label â€Å"change agent† is often accompanied by misunderstanding, cynicism and stereotyping. Managers, employees and HR professionals alike have questioned the value of this role in their organization. However, as organizations of all kinds face unrelenting changes in their environment, the need for individuals who are capable of turning strategy into reality has created a new legitimacy for the change agent role – which is often located within the Human Resource function. There are several reasons for this trend: †¢ Human resource professionals have made significant strides over the past decade in becoming business partners; demonstrating the value they can add to the business †¢ Executives are†¦show more content†¦5) Solve Problems – Recommending solutions is not the same as solving problems. When it comes to the change agent role, the problems encountered are often loaded with emotional and political dynamics. The change agent must possess the insight to recognize the problem, the sensitivity to see its importance to those involved, the courage to take honest and often difficult measures to resolve it and the credibility to be heard. 6) Implement Plans to Achieve Change Goals – Successful organizational change on any significant scale can be attributed to the right strategy and appropriate change in organization culture. Culture change, in turn, relies heavily on aligned and supportive people policies, systems and processes. 7) Superb communications ability – in all directions. 8) Knowledge of the business; products/services and core work processes. 9) Keeping a business perspective – both macro (mission/vision) and micro (what line managers cope with) 10) Planning and project management skills 11) Ability to tolerate ambiguity 12) Managing resistance, risk taking and managing conflict In addition to the factors described above, the manager needs to question the knowledge of the organization. The existing patterns of thinking and existing assumptions about the organization, its markets, customers andShow MoreRelatedWhy Managers Are Considered Change Agents Within An Organization1630 Words   |  7 PagesIntroduction Managers are considered change agents within an organization. They perform organizational diagnosis in order to understand the firm’s operations and make the necessary recommendations. 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Role clarity indicates whether each task is preformed exclusivelyRead MoreShield Financial : A Special Assignment878 Words   |  4 PagesDeCarlo (2009) mention, â€Å"agents are used to develop new markets†. According to the case study â€Å"Shield Financial: A Special Assignment† the markets that will replace agents with a salesforce have seen significant growth, therefore, Vinny and Shield Financial see the opportunity to remove the middleman and directly sale from the company. In order to do so smoothly, it is important that Doug communicate well with the regional sales manager, keeping the information of the change on a need to know basesRead MoreCIS 348 ASSIGNMENT 1970 Words   |  4 Pagesmanagement, and top-level management. Top-level managers are responsible for controlling and overseeing the entire organization and its operations. 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